October 15, 2010 Leave a comment
Continuing our look at cloud computing through the eyes of the end user — Cloudtopia talks with one of Singapore’s top decision makers, Jason Chin, Chief Strategy Officer of the Helutrans Group.
What cloud computing technology does your business utilise?
We are now actually using Salesforce.com, so we use the system for a number of CRM related processes, which are for front and back office. We use them as well in terms of tracking for all of our shipments. And we have a few projects that are ongoing to increase the level of integration across our departments and divisions of business. That’s what we have with Salesforce.com.
Now if we talk about cloud computing, we are also exploring to basically make some changes to our IT infrastructure. We are trying to move to a very cloud-centric (model) and now we are in a process of evaluating a cloud vendor to host all of our email and messaging services. We are doing quite a number of things that is related to cloud.
What difference has the adoption of that technology made in terms of cost savings and productivity?
Well i think that when it comes to cost savings — when you have a savings benefit here you end up paying elsewhere, I think the biggest benefit is that you are able to see your cost structure and cost components more clearly. With a cloud vendor you can break it into per-user license, so every time you have a new headcount you can see what kind of expense as compared to the old-school on-premis.
You end up with a heavy investment and you have to monetise over X number of years, so its less clear and you constantly have to make a decision. Then you have to try to guess what your capacity is and with cloud nowadays you can actually scale up or down very easily — i think that is a major benefit.
Read more of this post